Unless Hemp Cloudz has made a mistake with your order, there are no returns or exchanges.
Damaged merchandise must be reported to Hemp Cloudz immediately upon receipt of shipment. In order to expedite a damage claim with the shipping company, please document any shipping damage with detailed photographs showing the damaged shipping box, packing materials, and damaged products.
Shipping charges are non-refundable
Exceptions to the above are made solely at the discretion of Hemp Cloudz.